I dig @JamesVictore Q&A Tuesday videos.
Unfairly attacked by a competitor? Here’s the textbook on how to respond. OXO vs Quirky.
For a coherent strategy to work, then, the organization executing it must be measured as a whole, rather than as parts. In other words, if a company is to have a single strategy, it must be driven by a single P&L.
Organizational design has a direct and significant impact on customer experience. How many companies’ holistic experience is hamstrung by internal competition and slloed thinking? Contradictory business unit incentives and goals make a unified and self-reinforcing corporate strategy nearly impossible.
Josh Miller at Branch talks to his 15-year-old sister about how she and her friends use various social services like Twitter, Facebook, Tumblr, etc.
If all you do is repeat what you know works, there is absolutely no space for innovation. Innovation is by definition the antithesis of best practices.
there are now four technology companies that truly matter to people: Apple, Amazon, Facebook and Google. None of them are at CES.